Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it. Whether you’re a new player or switching casinos, understanding the process at Lucky Ones Casino ensures a smooth payout every time.
Prerequisites
- A verified account – email, phone, and identity documents (passport or ID).
- Completed KYC – upload documents via the profile section before requesting a withdrawal.
- Deposit method used at least once – many casinos restrict withdrawals to the same method.
- Wagering requirements met – if you claimed a bonus, ensure the playthrough is fulfiled.
- Minimum balance – usually €10 or equivalent, depending on the payment method.
- No pending bonuses – cancel any active bonuses before withdrawing.
Step-by-Step Sign-Up
- Visit Casino Lucky Ones and click ‘Register’.
- Fill in your email, create a strong password, and select your currency.
- Verify your email via the confirmation link sent to your inbox.
- Log in and complete your profile – add full name, date of birth, and address.
- Go to the cashier, choose a deposit method, and make your first deposit (minimum €10).
- Claim a welcome bonus if desired, or play with real money immediately.
Wagering Calculation
Imagine you deposit €100 and receive a 100% match bonus (€100 extra). The bonus terms state a 35x wagering requirement on the deposit + bonus. The total wagering requirement (WR) is therefore:
WR = (Deposit + Bonus) × 35
So (€100 + €100) × 35 = €7,000. You must wager €7,000 before withdrawing.
But game contributions matter. Slots usually count 100%, while table games like blackjack count only 10%. To calculate effective wagering, adjust the WR by the contribution factor:
Effective WR = WR / Contribution %
If you play only blackjack (10% contribution), you actually need to wager €7,000 / 0.10 = €70,000. That’s ten times more. Always check the game weightings in the bonus terms.
Another real example: deposit €50, bonus 100%, 40x wagering, slots 100%. WR = (50+50)×40 = €4,000. If you play video poker (5% contribution), effective WR = €4,000 / 0.05 = €80,000.
Use this formula before playing to avoid surprises.
Financial Operations
| Method | Deposit Min | Withdrawal Min | Processing Time |
|---|---|---|---|
| Visa/Mastercard | €10 | €20 | 1-3 business days |
| Skrill | €10 | €10 | Instant (pending review) |
| Neteller | €10 | €10 | Instant (pending review) |
| Bank Transfer | €20 | €50 | 3-7 business days |
| Cryptocurrency | €20 | €20 | Up to 24 hours |
Withdrawal requests are reviewed manually, which can take up to 48 hours. After approval, the processing time starts.
Is It Safe?
Important: This casino operates under a Curacao eGaming license, which means basic regulation but no local oversight in EU countries. For players in the EU or Nordic regions, winnings from Curacao-licensed casinos may be subject to local income tax. Always consult a tax advisor. The site uses 256-bit SSL encryption to protect transactions. Two-factor authentication (2FA) is available for added account security.
Common Problems & Fixes
- Withdrawal pending for days: Verify your documents early. If it exceeds 48 hours, contact support via live chat.
- Bonus not credited: Ensure you clicked ‘Activate Bonus’ before depositing. Check the bonus code if required.
- Game not loading: Clear browser cache or switch to the mobile-optimized website (no app needed – just visit via browser).
- Withdrawal rejected due to wagering: Use the ‘My Bonuses’ tab to check remaining playthrough. Play only games that contribute 100% to finish faster.
- Currency conversion fee: Deposit in the same currency as your account to avoid 2-3% conversion charges.
- Account locked after multiple failed logins: Use the ‘Forgot Password’ link to reset. If locked, wait 30 minutes or contact support.
Players Ask
What is the minimum withdrawal amount?
The minimum withdrawal is €10 for e-wallets and €20 for credit cards.
How long does a withdrawal take?
After approval, e-wallets are instant, cards take 1-3 days, and bank transfers 3-7 days.
Can I cancel a pending withdrawal?
Yes, go to the cashier, find the pending withdrawal, and click ‘Cancel’. The funds return to your balance.
Why do I have to pay a fee for some withdrawals?
Fees apply for certain methods (e.g., bank transfers) or if you withdraw less than €100. Check the terms.
Is my personal data safe?
Yes, the casino uses SSL encryption and stores data in secure servers. They do not share information with third parties.
Can I withdraw to a different method than I deposited with?
Usually not. Withdrawals are sent to the same method you used to deposit. If that method doesn’t support withdrawals (e.g., some prepaid cards), an alternative will be offered after verification.
What if my withdrawal is stuck in ‘Pending’ for more than 72 hours?
Contact customer support immediately. Provide your transaction ID and account email for faster resolution.
Extra Tips
For the best return to player (RTP), focus on slots with 96% or higher RTP. Classic slots like Mega Joker (99%) or Blood Suckers (98%) are excellent. Avoid progressive jackpot slots as they often have lower RTP (around 88-92%). Table games like blackjack offer around 99.5% RTP when played with basic strategy, but their contribution to wagering is low. If you’re chasing a bonus, stick to high-contribution slots to clear wagering efficiently.
To speed up verification, upload clear scans of your ID and a recent utility bill. Use the mobile-optimized website for quick access – it’s a progressive web app you can launch from your browser home screen.